Terms & Conditions
Acceptance of Terms
Michelle Workman Home, a division of Michelle Workman Interiors (“Company” or “we” or “us” or “our”) operates an online shopping website at www.michelleworkman.com (the “Website”) that markets and sells home furnishings and related products (“Products”) to its customers (“you” or “your”), subject to the following Terms & Conditions (the “Terms”).
YOU AGREE THAT BY USING THIS WEBSITE (INCLUDING PURCHASING ANY PRODUCT ON THE WEBSITE) YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE LEGALLY ABLE TO ENTER INTO A CONTRACT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS WEBSITE AND DO NOT PURCHASE ANY PRODUCTS FROM THIS WEBSITE.
It is your responsibility to periodically review these Terms. Nevertheless, Company reserves the right, at any time, to change the Terms by publishing notice of such changes on the Website. Any use of the Website by you after Company’s publication of any such changes shall constitute your acceptance of these Terms, as modified.
During the checkout process, there is a checkbox clearly labeled “I have read and agree with the Terms & Conditions.” By checking this checkbox you are authorizing Company to charge the credit card supplied during the checkout process according to the Terms, including but not limited to the Return Policy, as defined below.
Return & Cancellation Policy
Returns will be accepted only within thirty (30) days of purchase date and for store credit or exchange only on all items except special or custom orders, sale items, and vintage or antique items.
Store credit and exchanges are allowed with receipt and original, intact packaging only. Please be certain to return your purchase in original exterior box, well packed and insured for the full amount. Additional packaging may be necessary. All credited returns or exchanges must be in original, unused condition. A restocking fee may apply to any order not received in good condition. Return shipping, payment for return shipping, and any subsequent damages from return shipping are the sole responsibility of the purchaser. Please call 310-355-8200 for a return authorization. Any items returned without a return authorization will be refused and ineligible for a store credit or exchange.
All special or custom orders, sale items, and vintage or antique items are considered non-refundable. Special or custom orders are defined as any product not normally stocked by Company. Cancellation of a special or custom order must be done within three (3) business days of confirmation of the order to avoid complete forfeiture of deposit or payment. NO CANCELLATIONS OF ANY KIND WILL BE ACCEPTED FOLLOWING THIS 3-DAY WAITING PERIOD. Company makes no implicit guarantee of delivery date or arrival times for special or custom order purchases. Some items may be out of stock and an extended period of time may be necessary for restocking. Some delays are due to manufacturing or delivery delays. We appreciate your understanding and will consistently do our best to assure speedy delivery of your special or custom order.
A refusal of shipment is billable for both the return and original shipping costs, as well as a fifteen percent (15%) restocking fee. Actual shipment cost is based upon freight billing incurred by Company. Store credits with Company are good for a period of 12 months from the date of issuance. Company reserves the right to cancel any order after it has been placed, for any reasons, but typically due to an unexpected change in availability.
Pricing & Payments
Company accepts on-line payments through its Website via Visa, MasterCard, Discover, American Express and PayPal. Company accepts off-line payments via bank wire transfers and money orders. In order to pay via bank wire transfer or money order, please contact us via the Contact page on the Website for payment instructions. For special order items, we will not be able to begin processing your order until your payment is received.
California residents will have 8.5% sales tax automatically added to their order. If we are not collecting your state’s sales tax, you are expected to comply with your state’s current laws regarding purchases over the Internet.
Occasionally there may be an error in pricing. We will attempt to correct these errors and apologize for the inconvenience in advance. Customers will be notified directly if there are errors in listing and we will not charge the client until direct approval is made of the updated price.
Vintage & Antique Items
All vintage and antique items purchased from Company is sold “AS IS” without any representations or warranties, express or implied, by Company or its consignor(s), if applicable, as to the merchantability, fitness for a particular purpose, or description of any property. Any condition statement is given as a courtesy to the client, is only an opinion and should not be treated as a statement of fact. Company shall have no responsibility for any error or omission. The buyer should assume all items are not free from wear and tear, imperfections or the effects of aging. If you require any additional photos or information in regards to a particular vintage or antique item, please contact us via the Contact page on the Website and mention the particular item and your request in the Comments section.
Creating An Account
You may browse the Website and view certain content without registering, but as a condition to using certain aspects of the Website, you are required to register with us and select a password and email address (“User ID”). You shall provide us with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of these Terms, which may result in immediate termination of your account with us. You shall not (i) select or use as a User ID a name or email of another person with the intent to impersonate that person; (ii) use as a User ID a name or email subject to any rights of a person other than you without appropriate authorization; or (iii) use as a User ID a name or email that is otherwise illegal, offensive, vulgar or obscene. We reserve the right to refuse registration, cancel a User ID or deny your access to the Website in our sole discretion.
You are solely responsible for activity that occurs on your account and shall be responsible for maintaining the confidentiality of your password and security information. You shall never use another user’s account without such other user’s express written permission. You will immediately notify us in writing of any unauthorized use of your account, or other account related security breach of which you are aware.
Links to Third Party Sites
The Website may contain links to other websites, which are completely independent of this Website and are provided to you only as a convenience. Company makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in, or the products or services provided or sold by, any such site. Your linking to any other websites is at your own risk and you acknowledge that you bear all risks associated with access to and use of any content, information, data, advertising, videos, products, services, or materials on or available through such websites, and your access to and use of such websites is subject to the terms and conditions of use applicable to such websites. You agree that the Company is not responsible for any loss or damage of any sort you may incur from dealing with such third party website(s).
Privacy and Information Disclosure
Termination of Account
You agree that Company, in its sole discretion, has the right (but not the obligation) to delete or deactivate your account, block your email or IP address, or otherwise terminate your access to or use of the Website immediately and without notice, for any reason, including, without limitation, if Company believes that you have acted inconsistently with the letter or spirit of the Terms. Further, you agree that Company shall not be liable to you or any third party for any termination of your access to the Website. Further, you agree not to attempt to use the Website after said termination.
The Terms and the relationship between you and Company shall be governed by the laws of the State of California without regard to any conflicts of laws principles. Further, you agree that any and all actions or proceedings arising in connection with your use of the Website, the Products and these Terms shall be exclusively arbitrated in the State of California. The aforementioned choice of venue is intended to be mandatory and not permissive in nature, thereby precluding the possibility of litigation between you and Company with respect to or arising out of these Terms in any jurisdiction other than that specified in this paragraph.
Effective Date: March 1, 2013